SHIPPING & DELIVERY

The shipping options may vary based on the delivery address, the time of purchase and the availability of items. At the time of processing your purchase, we will show you the available shipping methods, their cost, and the delivery date of your order.

Estimated Delivery time for your orders

  • Your orders will be delivered to shipping company within 9 – 13 working days.
  • Depending on the shipping country, your order will be delivered in 9 -13 working days.
  • Please calculate delivery processes may take 18 – 26 working days in total after we have received your order.
  • We do not ship on Saturdays, Sundays, national or religious holidays.
  • Working days do not include weekends and holidays.
  • Due to various situation, delivery times can be longer than expected. You can track your package with the tracking number that we are going to send you as an email when we deliver your order to the shipping company.
  • Deliver times are estimated, we do not provide money-back guarantees for delays.

Shipping company options

  • Shipping fees are based on weight, quantity, and country of delivery.
  • We work with four different Premium Shipping Companies (DHL, TNT, FedEx or Turkish Postal Service). Lead times of delivery are like each other. In the other hand cost of transfer may vary depending on the customer location. So, please check the most convenient option for you.  
  • Estimated delivery times will be 9 – 13 working days for both companies.

Essential information regarding to import duties and custom taxes​

  • We are not responsible for the costs of import duties and custom taxes or any additional costs that may appear related to shipping process.
  • Please note, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. 
  • There are wide variations of customs policies that you should contact your local customs office for more information.

 Expected taxes for regions.​

 FOR EUROPE:

        Value 22 Euro < 150 Euro  18 %  VAT
        Value < 22 Euro  NO TAX
        Value 150 Euro > 18 %  VAT + 20 % Custom TAX
​ FOR ASIA :
        Value < 200  Euro  NO TAX
 FOR USA & CANADA :
        Value < 800  Euro  NO TAX 
  • Even though we have that information, all taxes may change depending on your country.  There are wide variations of customs policies that you should contact your local customs office for more information.
  • We are not responsible for the costs of import duties and custom taxes or any additional costs that may appear related to shipping process.
Estrella Tango Shoes – Shipping and Delivery Information

Shipping and Delivery Information for Estrella Tango Shoes

At Estrella Tango Shoes, we pride ourselves on providing exceptional service to our customers. This includes efficient and reliable shipping and delivery of our high-quality tango shoes for both men and women. We are based in Turkey and offer international shipping to customers around the world. Please review our shipping and delivery information below to ensure a smooth and seamless shopping experience.

Domestic Shipping (within Turkey)

We offer fast and reliable shipping within Turkey. Orders are typically processed and shipped within 1-3 business days. Once your order has been shipped, you can expect delivery within 3-5 business days. Shipping costs will be calculated at checkout based on your location.

International Shipping

Estrella Tango Shoes is pleased to offer international shipping to customers worldwide. Please note that shipping costs and delivery times may vary depending on your location. Orders are typically processed and shipped within 3-5 business days. Delivery times can vary depending on the destination country, but most international orders are delivered within 10-20 business days.

Shipping costs for international orders will be calculated at checkout based on your location and the shipping method you choose. Please ensure you provide accurate and complete shipping information during checkout to avoid any delays or additional costs.

Customs Duties and Taxes

Please be aware that international shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and must be paid upon delivery. Estrella Tango Shoes has no control over these charges and cannot predict what they may be, as customs policies vary widely from country to country. To obtain more information about customs duties and taxes, please contact your local customs office.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order’s progress and estimated delivery date on the carrier’s website. If you have any questions or concerns about your order’s status, please contact our customer support team for assistance.

Delivery Issues

If you experience any issues with your delivery, such as a missing or damaged package, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure you receive your Estrella Tango Shoes promptly and in perfect condition.

We appreciate your business and look forward to providing you with exceptional service and quality tango shoes. Thank you for choosing Estrella Tango Shoes!